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Fox clubs fans of a retired TV show with the crude weapon of copyright. Why do entertainment industries go to such lengths to oppose their customers?
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If you have secret policies that are enforced by account suspension, expect your users to document them. Here's a guide to some of Facebook's opaque policies. I wonder if anyone is charting the bandwidth usage that triggers cable/DSL bandwidth police acti
links for 2007-10-17
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About Nathan Gilliatt
- Voracious learner and explorer. Analyst tracking technologies and markets in intelligence, analytics and social media. Advisor to buyers, sellers and investors. Writing my next book.
- Principal, Social Target
- Profile
- Highlights from the archive
Damn laywers ;-). Thanks for the link. I always look to my customers and market. But when I'm both the market (a fan who was let down and miffed!) and a marketer saying why, oh why, would you abandon your evangelists who pay money and WOM about your shows?, it's a pretty amazing place to be. (Meaning I see this issue from both sides.)
But one thing I'm thankful for? Fox now has a few slides in a prez that I will be giving for YEARS on how to monumentally mess up. Payback's a bit** and lots of audiences are going to have fun at Fox's expense for not letting this fan go to her sing-a-long. Hee, hee.
btw: I added you to my blogroll, I've been so remiss and I'm sorry. Do tell me if you're going to WOMMA (and if it's even in December???).
It's definitely a good example to talk about, whether it ends well or not. (I'm trying to remember an example from Paramount a couple of years ago that did end well, but drawing a blank so far.)
I will be at WOMMA all three days (November 13-15, including the research symposium).