News from the companies of social media analysis.
Companies and services
- 11 December - Scout Labs opened their public beta. Public launch is expected in the first quarter. (via TechCrunch)
- CyberAlert invites applications from US and Canadian non-profits for one-year grants of free news clipping service using its CyberAlert 4.0 service. (via Katie Paine)
- McKinsey Quarterly has a framework for thinkinkg about differences in the environment for PR, advertising, product development and customer service in "Marketing with user-generated content (free registration required). (via Sam Flemming)
Tags: social media analysis brand monitoring
