links for 2008-11-10

By Nathan Gilliatt on November 10, 2008 9:00 PM | No Comments

Losing face (A tale of two airlines and their Facebook fiascos)

Negative comments come from employees, too. Good argument for policy, education and monitoring. It can't help to have stressed employees who need an outlet to vent, either.

(tags: casestudy reputation)

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