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VCs on preparing your startup for the long, cold financial winter.
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The moral of the story is, policy is only as good as its implementation.
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University research on the effects of a reputation crisis on competitors.
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McKinsey survey shows that senior marketing execs aren't hearing enough from the web analytics crowd. Interesting example near the end of using social network analysis on customer activity to manage account churn at phone companies.
links for 2008-10-09
About Nathan Gilliatt
- Principal, Social Target
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