links for 2008-10-05

By Nathan Gilliatt on October 5, 2008 10:00 PM | No Comments

How do you measure the ROI for your social media programs?

An argument in favor of using existing business process metrics--whatever they may be.

(tags: metrics socialmedia)
Social network visualization eyecandy

Pointers to some tools.

(tags: visualization socialnetworkanalysis)

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